Find Police Records in Wailuku

Wailuku police records are maintained by the Maui County Police Department, which operates its headquarters right in this county seat community. Because MPD is based in Wailuku, residents here have direct access to police records services without having to travel far. Incident reports, criminal history checks, and public access to conviction data all route through agencies within or close to town. This page covers the Maui County Police Department's records process, how to reach the Records Section, how to search criminal history through the Hawaii Criminal Justice Data Center, and what the law says about public access to police and court records in Wailuku.

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Wailuku Police Records and Maui County Police Department

The Maui County Police Department's main headquarters is at 55 Mahalani Street in Wailuku. This is where the Records Section operates, where walk-in records requests are handled, and where mailed requests go. Wailuku is the county seat of Maui County, and having MPD headquarters here means the full range of police records services is available locally. The Records Section phone numbers are (808) 244-6345 and (808) 244-6355. The main department line is (808) 244-6400.

Records Section hours are Monday through Thursday, 8:00 a.m. to 4:00 p.m. The office is closed on Fridays, weekends, and state holidays. Written requests by mail or fax are accepted outside of those hours. The fax number is (808) 244-6418. Mailed requests go to 55 Mahalani Street, Wailuku, HI 96793. There is no separate substation or records office for Wailuku specifically because the headquarters is already here. All requests for Wailuku and central Maui incidents go to the same location.

The department's public page at mauicounty.gov/police has current contact information and department resources. MPD covers all of Maui including Kahului, Kihei, Lahaina, and the upcountry communities. For Wailuku incidents specifically, the headquarters address is both the point of contact and the place where records are stored and processed.

Agency Maui County Police Department
Headquarters Address 55 Mahalani Street
Wailuku, HI 96793
Main Phone (808) 244-6400
Records Section (808) 244-6345 / (808) 244-6355
Records Hours Monday-Thursday, 8:00 a.m. to 4:00 p.m.
Fax (808) 244-6418
Website mauicounty.gov/police

For non-emergency matters, you can reach MPD at the main line above. For emergencies, call 911. The Records Section handles report copies and related public records items. If you are unsure which number to call for your specific request, start with (808) 244-6400 and the operator can route you to the right section.

Conviction-based criminal history data for Wailuku goes through the Hawaii Criminal Justice Data Center. HCJDC is the state repository for conviction records across all of Hawaii. They process name-based checks, fingerprint-based checks, and self-review requests. Their main office is at 465 S. King Street, Room 102, Honolulu, HI 96813. The phone number is (808) 587-3279. If you want to know someone's conviction history tied to a Wailuku address or incident, this is the office to contact.

Hawaii state law limits access to non-conviction data. Arrests that did not result in a conviction are not public. Only criminal justice agencies and certain parties with specific authorization can access non-conviction records. This is consistent across all of Hawaii. A standard criminal history check will only show convictions, not every arrest on file.

The public access site for in-person checks on Maui is at MPD headquarters itself, 55 Mahalani Street, Wailuku. This is one of six statewide public access sites in the HCJDC network. The fee for a printout is $25. You need to provide the subject's full name, date of birth, sex, and social security number for a name-based search. The staff at this location can process name-based checks and provide printed results on the spot.

The Maui County Government provides access to MPD department resources and public information for Wailuku and all of Maui County.

Maui County public records and transparency resources for Wailuku police records

Maui County's official resources include MPD contact information, public records access, and department transparency materials for Wailuku and other Maui communities.

If you prefer to do the search online, the eCrim system at ecrim.ehawaii.gov lets you search conviction records from home. A name-based search costs $5. A printed report costs $12. Payment is by credit card. eCrim covers all of Hawaii, including Wailuku and Maui County. This is a practical option if you can't make it to the Wailuku public access site during business hours.

Requesting Wailuku Police Reports

Police reports are not the same as criminal history records. A police report is the written account an officer files after responding to an incident. It details what happened, who was involved, and what the officer observed. Criminal history records are a separate system maintained by HCJDC. For a Wailuku incident report, you go to the MPD Records Section, not HCJDC. Those are different offices with different files.

To request a Wailuku police report, contact the Records Section at (808) 244-6345. You can also walk in during the Monday through Thursday hours. Have your report number if you have one, or provide the date, time, and location of the incident, plus the names of people involved. Written requests by mail go to 55 Mahalani Street, Wailuku, HI 96793. Fax requests go to (808) 244-6418. The standard response time is 10 business days, which matches the UIPA requirement under state law.

Reports stay on hold while a case is open. Once a case closes or is adjudicated, the full report is generally available. If you are a victim and need the report sooner, ask the Records Section directly. Victims may get a partial copy for insurance or legal purposes before the full report is released. Third-party requesters need a signed authorization letter from the person whose record they are requesting, plus their own photo ID.

All reports released to the public are redacted to remove personal information for parties who are not directly involved. This is required under HRS Chapter 92F. Your own information stays in the copy you receive. If you need a body-worn camera video in addition to a report, indicate that when you submit your request.

Wailuku Police Records in the Second Circuit Court

The Second Circuit Court handles all criminal matters for Maui County, including Wailuku cases. The courthouse is at 2145 Main Street, Wailuku, HI 96793, about a mile from MPD headquarters. The main phone number is (808) 244-2929. Felony and serious misdemeanor cases go to Circuit Court. Minor infractions and traffic matters may stay at the District Court level. If you are looking for court records from a Wailuku arrest, the Second Circuit Court is the right place.

eCourt Kokua is the Hawaii State Judiciary's free public case search tool. Visit courts.state.hi.us to search by name or case number. You can see charges, hearing dates, case status, and dispositions. The system is available 24 hours a day. Some records are sealed or under court order and will not show up in a public search. eCourt Kokua covers all five Hawaii counties, including the Second Circuit.

Certified copies of court documents require a request through the Second Circuit Court Clerk. Call (808) 244-2929 or visit the courthouse at 2145 Main Street during business hours. The fee per page for certified copies varies, so call ahead to confirm the current rate and what you need to bring. In-person access terminals are available at the courthouse for on-site searches.

The Ho'ohiki system on the judiciary website provides another search option. You can create a free account to track active cases and get notifications. This is useful for anyone monitoring ongoing Wailuku court proceedings.

Detention Records for Wailuku Arrestees

The Maui Community Correctional Center is the pretrial detention facility for Maui County. MCCC is at 600 Waiale Road, Wailuku, right in town. The phone number is (808) 243-5900. People arrested in Wailuku who cannot post bail are brought here before their court appearances. MCCC is managed by the Hawaii Department of Public Safety. It holds both pretrial detainees and some sentenced inmates serving shorter terms.

To find out if someone is in custody at MCCC or any other Hawaii correctional facility, use the inmate search tool at dps.hawaii.gov. You can search by name or identification number. Results show the current facility, custody status, and projected release date. For questions about a specific person at MCCC, call the facility directly at (808) 243-5900.

Pretrial custody at MCCC is not the same as a conviction. Someone held at MCCC has been arrested and is awaiting trial, not necessarily found guilty. The HCJDC criminal history database only reflects convictions, not pretrial status. Use the DPS offender search for current custody information and HCJDC for conviction history.

Note: MCCC sits within Wailuku, making it the closest pretrial facility to nearly every Maui County arrest location.

Public Records Law and Wailuku Police Records

Two main state laws control access to police records in Wailuku. First is the Uniform Information Practices Act at HRS Chapter 92F. This is Hawaii's public records statute. It requires state and county agencies to disclose government records unless a specific exception applies. When you send a written request, the agency has 10 business days to respond. If they deny the request, they must explain why. You can then take the matter to the Office of Information Practices.

Second is HRS Chapter 846, which governs criminal history records specifically. Under Section 846-9, conviction records are available to the public. Non-conviction records are restricted and not accessible through a standard request. Chapter 846 also creates the HCJDC and defines who can process and receive different types of criminal history data. These rules apply to Wailuku records the same as they do anywhere in the state.

The Office of Information Practices at 250 South Hotel Street, Suite 107, Honolulu, HI 96813, handles complaints and appeals when agencies deny records requests. OIP's phone number is (808) 586-1400. Their website at oip.hawaii.gov has model request letters, a FAQ, and formal opinions on past UIPA decisions. If your MPD records request is denied, OIP is the next step in the process.

The Department of Law Enforcement UIPA request page has forms you can use to submit a formal written request for Wailuku police records. Be specific about the date, type, and parties involved. Include the format you want for your response. A well-drafted request gets processed faster and is less likely to produce a denial based on ambiguity.

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Maui County Police Records

Wailuku is the county seat of Maui County, and MPD headquarters is located here. The Maui County police records page covers the full department structure, all public access sites, court resources, and records request information for the entire island.

View Maui County Police Records

Nearby Cities

Kahului and Kihei are the other major Maui cities. Hilo and the Oahu cities below have similar police records processes under their respective county departments.